Find answers to common questions about our telehealth dermatology service
819 SKIN connects patients in Northern Quebec communities with dermatologists at St. Mary's Hospital through secure telemedicine. Simply submit photos and information about your skin concern, and our team will provide a consultation and treatment plan.
Yes, 819 SKIN is completely free for residents of the Ungava Bay communities. This service is funded to ensure equitable access to dermatological care in remote areas.
Our team aims to respond to consultations within 24-48 hours during business days. Urgent cases are prioritized and may receive faster responses.
We provide services in English, French, and Inuktitut to serve the diverse communities of Northern Quebec.
We treat a wide range of skin conditions including eczema, acne, rashes, suspicious moles, infections, and other dermatological concerns.
You can submit your case through our secure online platform by providing photos of the affected area along with relevant medical history and symptoms.
Yes, we follow strict privacy and security protocols in compliance with Canadian healthcare privacy laws. All communications are encrypted and confidential.